Returns
ALL SALES FINAL on sale items or items bought with discounts.
However, if you purchased items on sale or with a discount code and are not in love with your order, please contact us for an exchange authorization.
Returns or exchanges of regular priced items are allowed within 14 business days of receipt. Refunds will only be issued if all returned items are in saleable condition (unworn, unaltered, unwashed, with all tags attached).
ALL BODY PRODUCTS, JEWELRIES, LINGERIE, SWIMWEAR AND HEADWEAR ARE ALSO FINAL SALE
All returns require a prior authorizations via email.
Contact us within 7 days of receipt of order to rosaanhelo@gmail.com
Please include the following.
Order #
Item(s) returning / Color / Size
Reasons for the return
Item needs to be mailed back within 15 days of purchase (or within 7 days of email approval).
Customers are responsible for the return postage.
Original order shipping charge is also not refundable.